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1. Agreement between the client and Inka Experience
2. Payment
3. Service Modifications by the client
4. Service Cancellation by the client
Service cancellation is available on part of the client at any time prior to or during service. Any and all service cancellations must be communicated in writing to Inka Experience. Services provided for flight and Inka Trail reservations can be cancelled, but are not reimbursable.
All the reservations cancelled with less than 45 days anticipation to the commencement of services will be subject to following cancellation discount policy:
| Period before service date |
45-30 days |
29- 15 days |
14 days or less |
| Cancellation Discount |
40% |
75% |
100% |
In the case that services are not paid in their totality, the client will have to assume the costs incurred in such services.In the case of a postponed service, the price will be increased as to the new service date. If the client wishes full reimbursement for services prior to the service date, the cancellation policy will be taken into effect – view section 4 for details. ( Flight and Inka Trail reservations are non-reimbursable).
5. Service Modification and/or Cancellation by Inka Experience
6. Passports, visas and vaccines
7. Laws of the Nation
8. Service complaints by the client
9. Flight Reservations
10 Our responsibility
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