1. Agreement between the client and Inka Experience 2. Payment 3. Service Modifications by the client 4. Service Cancellation by the client 5. Service Modification and/or Cancellation by Inka Experience 6. Passports, visas and vaccines 7. Laws of the Nation 8. Service complaints by the client If the client deems necessary to complaint with respect to the services provided by Inka Experience, they must report such complaint to their Inka Experience representative, whom will contact the client to sort the problem and find the best means possible to resolve such problem. By reporting the problem immediately Inka Experience can find better means to remedy or compensate such situation. In order to avoid complaint situations with respect to lost or stolen articles in lodging facilities or during services, it’s recommended that clients store such articles of value in their hotel’s safe-deposit box. Inka Experience recommends such hotels published on the companies’ website for their seriousness and professionalism; however Inka Experience would like to prevent such situations by informing clients of preventions measures. Inka Experience does not take responsibility for lost or stolen articles during the client’s trip. Inka Experience does not take responsibility for services cancelled by service operators for reasons such as climatic conditions, natural disasters or problems caused by internal political instability. 9. Flight Reservations 10 Our responsibility